Privacy Policy — Dr. Curves

Effective date: September 3, 2025
Legal entity: Advanced Plastic Surgery Solutions d/b/a Dr. Curves
Address: 6620 McGinnis Ferry Rd, Johns Creek, GA 30097, USA
Phone: +1 (678) 205-8400 | Fax: +1 (678) 257-2278
Website: https://drcurves.com
Privacy contact: privacy@drcurves.com

This Privacy Policy explains how Dr. Curves (“we,” “us,” “our”) collects, uses, shares, and protects information when you visit drcurves.com, interact with our social media pages, use our Meta-integrated experiences (e.g., Facebook/Instagram apps, Lead Ads, Messenger), or otherwise communicate with us (the “Services”).

Important: Please do not share medical information (PHI) via Facebook/Instagram or other social platforms. For private matters, contact us by phone or through our secure patient channels. We do not use Meta products to create or store medical records.

1) Information We Collect

You provide: name, email, phone, appointment/consultation details, messages, reviews/testimonials, and any files you upload.
From Meta (with your permission): lead-form submissions, Page/Inbox messages (e.g., Messenger), and aggregated analytics/insights.
From your device/site use: cookie data, IP address, browser type, pages viewed, and timestamps.

2) How We Use Information

Respond to inquiries, schedule appointments, and provide customer service.
Operate and improve our site and communications; measure marketing effectiveness.
Run advertising/remarketing where permitted and generate analytics/insights.
Detect and prevent fraud or abuse; comply with legal obligations.
For Meta data: deliver the requested feature (e.g., process a Lead Ad form, reply in Messenger) and measure/optimize campaigns.

We do not sell personal information and do not use Meta-sourced data to build unrelated profiles.

3) Sharing Information

We share information with:

Service providers (hosting, CRM, analytics, email/SMS, ad platforms) under contracts requiring confidentiality and limited use;
Meta Platforms as needed to operate our Pages/ads/Lead Ads/Messenger;
Advisors/authorities when required by law or to protect rights/safety.

4) Meta (Facebook/Instagram) Notes

We access only the permissions you grant and keep Meta data no longer than necessary. We will not transfer Meta data to third parties except to provide our Services, comply with law, or with your consent. Removing our app/Page access in your Meta settings stops new data sharing.

5) Your Choices & Rights

Contact privacy@drcurves.com to request access, correction, or deletion of your data, or to opt out of marketing. Manage cookies in your browser and ad preferences in Meta settings.

6) Retention

We retain data only as long as needed for Services, legal/compliance obligations, and dispute resolution. Lead/Messenger data may be kept in our CRM for standard business retention periods unless you request deletion (subject to legal holds).

7) Security

We use administrative, technical, and physical safeguards to protect information. No method is 100% secure—please avoid sending PHI over social media or unencrypted channels.

8) Children

Our Services are not intended for children under 13, and we do not knowingly collect their information.

9) International Transfers

If you access our Services from outside the U.S., your data may be processed in the U.S., where protections may differ.

10) Cookies & Ads

We and partners use cookies/pixels for essential site functions, analytics (e.g., Google Analytics), and advertising/retargeting (e.g., Meta Pixel). You can manage cookies via your browser and industry opt-out tools; see Meta ad preferences for interest-based ads.

11) Patient & Health Information

Clinical intake and medical communications occur only through approved secure channels (phone, in-office, secure forms/portal). Social media interactions are not part of your medical record.

12) Meta Data Deletion (Required by Meta)

To remove data we received from Facebook/Instagram:

Remove our app/Page access in your Facebook account settings (Apps & Websites / Business Integrations).
Email privacy@drcurves.com with subject “Meta Data Deletion”, and include your name, contact info, and how you interacted (e.g., Lead Ad date, Messenger thread).
After verifying identity, we will delete the Meta-sourced data (unless a legal exception applies) and confirm completion.

13) Third-Party Links

External sites we link to have their own policies; review those before sharing information.

14) Changes

We may update this Policy; changes will be posted here with a new Effective date. For material changes, we may also post a notice on the site.

Dr. Curves — Privacy Team
Advanced Plastic Surgery Solutions
6620 McGinnis Ferry Rd, Johns Creek, GA 30097, USA
+1 (678) 205-8400 • privacy@drcurves.com